CUSTOMER SERVICE REPRESENTATIVE

About this position....:
We are currently recruiting for a Customer Service Representative who will follow through on customer requests for service or product information. Will process retail and food service orders for outside locations, take orders and provide customers with product info and availability, price orders and review before sending to warehouses and brokers, communicate shortages to production manager, amend orders as necessary, supply certificates of analysis, prepare return authorizations, resolve shipping problems, prepare shipping orders for invoicing, maintain customer database and other projects and duties as assigned.

Requirements for this position....:
Requirements include a HS diploma or equivalent, three+ years’ experience in a manufacturing environment in customer service or sales (preferably in the agricultural industry), must possess excellent PC skills with accurate data entry (previous experience using an order entry/inventory system highly preferred), excellent problem solving skills as well as solid oral and written communication skills, must possess sound judgment and the ability to multi task in a fast paced, rapidly changing environment.